In the first of our three-day series on services for the elderly, Kelly O’Brien looks at how an Age Action computer literacy programme is helping the senior citizens of Cork adapt to modern technology.
IN MODERN day society, the voices of the elderly are often silenced. Older people are constantly overlooked and made to feel invisible. Their needs often go unmet.

Gary Kirby and Kevin Ludon from Eli Lilly with John Glendinning from Kinsale pictured at at the opening of the new Age Action office on the Model Farm Road in Cork. Pic: Gerard McCarthy
These are truths consistently highlighted by Age Action, a voluntary organisation working on behalf of older people all across the country.
In Cork, the organisation developed a number of services, including a wildly successful computer literacy programme which shows older people how to use modern technology.
At 91-years-old, John Glendinning is the oldest person to have completed the course and is now able to keep in contact with friends and relatives overseas.
“I’m in touch with a friend in Canada who is 99 and she’s looking forward to being 100 and she still uses a computer. I’ve a cousin in South Africa who I’m in touch with too and we send emails to each other which is great fun,” he said.
“Before we would send letters maybe a couple of times a year but now we can talk over email. I haven’t tried Skype yet but that’s something to try in the future.”
John first heard about the Age Action course when he received a flyer in his post box. He had previously tried to learn about computers in a group setting but, as he suffers from deafness, John felt he was holding the class back and decided to give it up.
“I saw this flyer which came in and it was one-to-one training and I said that is just exactly what I want,” he explained.
“I had actually done a computer course, a simple computer course, but the trouble was, being deaf, I was a drag on the class really. Everybody was very good but obviously I was holding everybody else back. The instructor would talk about things and I wouldn’t hear and he’d have to come around and speak to me personally. That wasn’t really good enough so I had to give that up.”
But 91-year-old John, who lives in Kinsale, was determined to master computers, the internet, and technology in general.
“There’s so much to find out. It’s an absolutely incredible machine that we can learn so much from. There’s so much to do. I’ve just started really with email and looking up things on Wikipedia. You could spend hours on it.”
Originally from England, John, who describes himself as “a blow in”, first arrived in Cork in 1946.
“I was in the Navy at the start. I first came to Ireland with the mine sweepers and we spent a year mine sweeping out of Cobh, and I enjoyed it so much I decided I’d like to stay and live in Ireland and of course I married an Irish girl and came to live here in 1960. She wouldn’t come to England so I had to go to Ireland,” he reminisced.
“I’ve been here ever since. I spent 25 years in Glanmire, I was seven years in Ovens and I’m now 25 years in Kinsale. It’s a beautiful place to live. It has changed a lot in recent years. It’s very much a tourist town now and it’s always packed with people. Ireland has treated me very well. I’ve enjoyed living here, I wouldn’t like to live anywhere else. Kinsale’s a great place.”
While John’s wife unfortunately passed away three years ago, the couple had given birth to three beautiful daughters. Since they are based in Clonakilty, Kilkenny and Spain, John’s new found computer skills also come in handy for staying in touch with them.
John said he is delighted to have kept going with the Age Action Getting Started training, and is even thinking of doing another course to further improve his IT skills.
“Eli Lily are organising a course so I’m going to do a week with them, that’s one-to-one as well. It’s no good for me in a classroom because I can’t hear, so one-to-one suits me fine,” he said.
“I have a laptop and I have the internet at home. It’s absolutely essential. If I didn’t have a computer I’d be completely lost. I have to pay bills, for example, from my computer. I have to get money from the bank using the computer. You’re lost without it.”
Since Age Action first launched its Getting Started programme, it has trained more than 27,000 elderly people how to use computers. In Cork, the programme helps roughly 800 older people each and every year.
For more information, go to www.ageaction.ie.

Age Action CEO Eamon Timmins and Regional Manager John O’Mahony pictured at at the opening of the new Age Action office on the Model Farm Road in Cork. The new office will help cater for growing demand for Age Action’s services in Cork and across munster. Pic: Gerard McCarthy
Courses like this are a necessity, says Margaret
Margaret O’Leary, from Cúil Aodha, has just embarked on Age Action’s Getting Started computer training programme.
So far, she said, the course has been absolutely fantastic and has been an eye-opening experience.
Margaret was brought up with Irish as her first language and, after some farm work, left the country to work abroad as a nurse.
When she returned to Ireland, the Cúil Aodha woman studied to become a teacher and secured a post at the Swift Language School.
While teaching, she also set up a Bed and Breakfast on Western Road, which she now runs with her husband.
“The computer skills come in very handy for the B&B but I need to learn more,” she explained.
“I was in last night doing the course. I love it. It’s very, very good. We do copy and pasting, we do anything that we’re interested in really, it’s very flexible. If you’re interested in something, they’ll show you how to do it which is great. I’d like to be able to master everything, if I can at all. All the other students like it as well.”
Margaret said computer literacy is essential these days and people need to know how to use computers and the internet for almost everything, from paying bills to sending emails.
“Courses like this are a necessity. They’re very, very good.”
Margaret said some day she will have to move on from running the Bed and Breakfast, but still needs something to keep herself busy. Whatever that may be, she explained, she will need improved computer skills to do it.
“I’m not sure exactly what I want to do next, but I’m sure it will involve computers in some way, shape, or form. They’re very important,” she said. “I use computers for emails all the time now, but not very much more so I do need to improve.”
But there is also another element to the classes that people might not necessarily realise. Margaret explained that for a lot of people, it’s important to have something to go to, and there can be a social element to the course as well.
“There are so many people out there that are at home and wouldn’t come out if they didn’t have something like this, some course or something, to go to. It’s good to get out and meet people.”
For more information about Getting Started, go to www.ageaction.ie.
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